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الأربعاء، 13 أبريل 2016

Facebook turned "Messenger" to the robotic platform for communication between customers and companies




Removed the CEO of Facebook, "Mark Zuckerberg" unveiled today during the company's developer conference F8 platform "Messenger" new Messenger Platform, which the company aspires through which to change the way in which companies interact with their customers and followers.


"Messenger platform" is a set of tools geared for developers, which allows construction of mini-applications within an application Conversation famous Facebook Messenger Facebook Messenger, or so-called chat robotic Chat Bots applications that can be more speed and ease of communication between users and companies a way name.


Chat robotic applications, allows companies to develop chat mini and smart applications, according to artificial intelligence techniques AI reside within the application Facebook Messenger himself, and companies can through which to communicate with their customers via chat Facebook, so that these widgets provide things like help and technical support for the user either was done by the user chat with intelligent robotic program can understand the questions and provide appropriate answers immediately, or through direct contact with actual employees, or through a combination of methods.


And hit Zocarpej During the conference, an example of a specialized service company to send flowers allows the customer request to send flowers to a friend through chat messenger with your Android company quickly and easily, and also reviewed the application of robotic chat continued to CNN, the user can ask him about the latest news and the application will send a summary news only includes titles that the user is interested in follow-up.


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